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U.S. Customer Service Center

    Email U.S. Customer Service
    Inquiries Only)

    If you are a distributor or customer outside the United States, please click  to be directed to the appropriate area.
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Return Opened Intraocular Lenses

To return any OPENED lenses which were not used, had contact with the patient, or the subject of a possible complaint, please complete a Return Authorization (RA) form.  There is no need to fax the RA form in advance.

​Please complete the second page of the form if the lens has had contact with the patient and contact Customer Service for a RA# and prepaid label.
Return Authorization Form PDF
File Size: 83 kb
File Type: pdf
Download File

Return Authorization Form Excel
File Size: 42 kb
File Type: xlsx
Download File

Return overstock, Consignment, OR Expired lenses, & Injectors

If you are returning an UNOPENED overstock, expired/close to expired, or consignment lenses or injectors, please complete an Inventory Return (IR) form and return the completed form and lenses.to the return address below. There is no need to fax the form in advance.

​
Note: Credits from returned lenses may only be applied to future purchases as we do not issue refunds for credits on the account.
Lenstec Inventory Return Form PDF
File Size: 53 kb
File Type: pdf
Download File

Lenstec Inventory Return Form Excel
File Size: 124 kb
File Type: xls
Download File

returning Intraocular Lenses to Lenstec:

Please return your medical devices to:

Lenstec, Inc.
Attn: Returns
1765 Commerce Ave N
St Petersburg, Florida 33716


Please visit FedEx or UPS to print a label or contact your shipping/receiving department.  For lenses which had contact with the patient, please contact Lenstec Customer Service for a RA# and prepaid overnight label

Lenstec Lens Re-Order Form

You may download this form to order lenses from us and affix stickers of lenses you've implanted for billing.
Order Form
File Size: 509 kb
File Type: doc
Download File

Lenstec Sales Information Manual

This manual contains information about Lenstec, our Intraocular Lenses, and consignment information.
PKB09 Rev 19 Sales Information Manual
File Size: 1593 kb
File Type: pdf
Download File

World Headquarters

Lenstec, Inc.
1765 Commerce Ave. N.
St. Petersburg, FL 33716 USA
Tel: +1 727-571-2272
Fax: +1 727-571-1792



U.S. CUSTOMER SERVICE:
TEL: 1-866-536-7832
FAX: 1-866-536-3040

​Lenstec Barbados

Lenstec (Barbados) Inc.
Airport Commercial Centre
Pilgrim Road
Christ Church, Barbados BB17092
Tel: 246-420-6795
Fax: 246-420-6797



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LENSTEC UK

LENSTEC (BARBADOS) INC.
LENSTEC HOUSE
UNIT 8, MARINER House
CALDER PARK
WAKEFIELD

West Yorkshire wf4 3fl
ENGLAND
​
TEL: +44 (0)1924 382 678
FAX:+44 (0)1924 850 454
​


EUROPEAN REGIONAL OFFICE

TRENCIANSKA 47
821 09 BRATISLAVA
SLOVAK REPUBLIC

TEL: 00421905798760





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​INDICATION 
The Lenstec Softec Aspheric Posterior Chamber Intraocular Lens is intended for the replacement of the human crystalline lens following phacoemulsification cataract removal in adults over the age of 21. The lens is indicated for capsular bag placement.
CAUTION: Federal (U.S.) law restricts some of these devices to the sale by or on the order of a physician.
Lenstec, Inc. is an ISO 13485 company manufacturing CE Marked Products with additional registrations of several countries.
​DUNS: 807554100
© 2021 Lenstec, Inc. All Rights Reserved. Lenstec, Softec, Softec HD, Tetraflex, SBL-3, and the Softec HD logo are registered trademarks of Lenstec, Inc.