U.S. Customer Service Center
Return Opened Intraocular Lenses
To return any OPENED lenses which were not used, had contact with the patient, or the subject of a possible complaint, please complete a Return Authorization (RA) form. There is no need to fax the RA form in advance.
Please complete the second page of the form if the lens has had contact with the patient and contact Customer Service for a RA# and prepaid label.
Return overstock, Consignment, OR Expired lenses, & Injectors
If you are returning an UNOPENED overstock, expired/close to expired, or consignment lenses or injectors, please complete an Inventory Return (IR) form and return the completed form and lenses.to the return address below. There is no need to fax the form in advance.
Note: Credits from returned lenses may only be applied to future purchases as we do not issue refunds for credits on the account.
returning Intraocular Lenses to Lenstec:
Please return your medical devices to:
1765 Commerce Ave N
St Petersburg, Florida 33716
Please visit FedEx or UPS to print a label or contact your shipping/receiving department. For lenses which had contact with the patient, please contact Lenstec Customer Service for a RA# and prepaid overnight label
Lenstec Lens Re-Order Form
You may download this form to order lenses from us and affix stickers of lenses you've implanted for billing.
Lenstec Sales Information Manual
This manual contains information about Lenstec, our Intraocular Lenses, and consignment information.