U.S. Customer Service Center
Return Intraocular Lenses, Cartridges or Injectors
To return a Lenstec IOL, injector, or cartridge, please download the Return Authorization Form below, complete and return with your item(s). Please note to complete the reverse side of the form if the lens has had contact with the patient and contact Customer Service for a RA#.
Note: Credits from returned lenses may only be applied to future purchases as we do not issue refunds for credits on the account.
opened Lenses with No Patient Contact
If a lens was opened and not used and did NOT have contact with the patient, please retain the lens and return it to Lenstec along with the Request for IOL Destruction (RID) form to the return address below.
returning Intraocular Lense to Us
Please return your medical devices to:
1765 Commerce Ave N
St Petersburg, Florida 33716
Please visit FedEx or UPS to print a label or contact your shipping/receiving department. For lenses which had contact with the patient, please contact Lenstec Customer Service for a RA# and prepaid overnight label
Lenstec Lens Re-Order Form
You may download this form to order lenses from us and affix stickers of lenses you've implanted for billing.
Lenstec Sales Information Manual
This manual contains information about Lenstec, our Intraocular Lenses, and consignment information.